033: Is That It? How to Create Experiences, Not Just Exchanges [Podcast]

How can we make a difference in someone’s life? Really, it doesn’t take much. Just a few small gestures can make a big difference.

033: Is That It? How to Create Experiences, Not Just Exchanges [Podcast]

In this episode of The Portfolio Life, my co-host Andy Traub and I talk about creating wow experiences for people and what it really takes to exceed expectations.

The idea of this show is this: Go beyond what is expected, do a little bit more than status quo, to make a difference in someone’s life. Being generous isn’t always about grand gestures. Doing small things on a consistent basis is all it takes to blow people away.

As you listen to this week’s episode of the podcast, I hope you are encouraged to make a difference in someone’s life.

Listen to the podcast

To listen to the show, click the player below (if viewing this in email, click here).

You can also download it at iTunes or on Stitcher.

Listen in as we talk about the practical ways to create wow experiences for others. And don’t miss our usual ridiculous (but sometimes serious) predictions of the future.

Show highlights

In this episode we discuss:

  • The right kind of wow and the wrong kind of wow (and how to tell the difference).
  • How to give generously and make a lasting impact in other people’s lives.
  • Some simple ways to make someone’s day (it’s not as hard as you might think).
  • The sad product of living an ungenerous, self-centered life.
  • How to redeem bad experiences through a life that is others-focused.
  • Why generosity, ultimately, wins.

Resources mentioned in the show

I hope you enjoy this week’s episode. Feel free to download it and share with friends. And I’d love for you to take a moment to leave a review on iTunes (this helps more people find the podcast).

Note: If you’ve been getting more than you expected from this blog, if I’ve been able to “wow” you in some small way, I’d love for you to vote for me for this Top 10 Writing Blogs Contest. It only takes a few seconds!

And to thank you all for being awesome, I’m giving away a chance to win The Ultimate Blog Package (worth over $1,000): my premium Tribe Theme, a full year of access to the Intentional Blog course, and a one-on-one blog coaching session with me. Click here and enter to win.

What small things can you do to make a big impact? Share in the comments.

13 thoughts on “033: Is That It? How to Create Experiences, Not Just Exchanges [Podcast]

  1. I love the image of Macaroni and Cheese in a martini glass, served with a desert fork.
    But Jeff do you remember your servers name?
    I think that is one of the things we should all get better at, referring to someone by there name, especially in restaurants, retail outlets, etc. Majority of these people are wearing name tags and you should see the reaction when you greet them first by using their name, especially at cash registers.
    It doesn’t take much to read a name tag, but it sure puts a smile on their face.

    1. Very good idea, Arthur. I will make sure to read a name tag next time I am in a restaurant, and address the waiter(ess) by name! Thank you! .

    2. My waitress’ name today was Amber. I always call my servers by their names for two reasons. It shows them that I see them as a human being and they often don’t get treated like human beings and they also give me better service when I speak to them using their first name.

  2. Great post Jeff, as always.

    I leave a note for the post person to ring the bell only to treat her with cold water, a soft drink. juice, or a fruit, all which are always welcome. I also often cook extra to share with two old and disabled neighbors.
    Having others listen to you without constantly interrupting to brag about themselves is appreciated by most, so I choose to intentionally listen instead of monopolizing the discussion.

    All best,

    1. You sound like a great friend Katina. Great listeners are rare. It’s something I need to do better myself. Thanks for listening and taking the time to comment.

  3. I went to junior high with some kids who lived at the local orphanage. They were all nice, but they wore the same clothes over and over; many had rough childhoods.

    It was my first taste of injustice. I didn’t understand why I had two parents who loved me, a roof over my head, nice clothes. I wen home crying to my mom about this one day.

    She said, “The world is made up of somebodies and nobodies. It’s not right and it’s not fair, but that’s how it is. People treat YOU like you’re a somebody at school. What you can do to make a difference is treat everyone like a somebody, whether they are, or not.”

    I still try to do that and have taught me kids to do the same.

  4. Great podcast! The last time I was wowed… well, the experience that sticks out to me was a visit to a pizza restaurant here in Huntersville, NC.

    They gave a ball of dough to each of our two children (ages 4 and 2), and that kept them occupied the entire evening. My wife and I had a great time eating pizza, salad, and watching our football team win on the TV without being interrupted every two minutes by a bored child.


  5. Jeff, you wrote a blog post ( perhaps a few years ago?) on sending for a kit and spending your evening after work making a pair of shoes for a sole-less soul. You wowed me with your personal generosity and care. For this reason alone, I’m a lifetime fan.

    I don’t read People Magazine nor follow any movie or TV stars. As far as I recall the only fan letter I ever wrote I mailed to Laurie Anderson. I included a video of the dance a song of her’s inspired. Laurie Anderson performed her Language of the Future at The Green Music Center at Sonoma State U. So the very last time I felt WOWed happened on October 25, as Anderson sang and played her solo creation myth and dirge for humankind.

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